Presenting PowerPoint Slides

Q. Why does it take longer to upload certain presentations to my account?

A. When you upload a presentation, there are some points to be aware of. First, the larger the presentation, the longer it will take to upload. For example, if you are uploading a 1MB presentation, and you have a 28.8K-modem connection, it can take 20 minutes to upload that presentation.

Q. Why does my PowerPoint® look different when it is uploaded to my account?

A. When a PowerPoint® presentation is uploaded to GLOBE Meeting Center, a conversion process takes place. All the information in the presentation will be converted to Dynamic HTML (DHTML). If there is a link to a sound clip or movie within your presentation, GLOBE Meeting Center won’t maintain that link during the conversion process. It is best to embed all resources in your presentation to make sure that GLOBE Meeting Center recognizes and maintains the information.

The text also looks “different” when it is converted to DHTML as DHTML does not recognize a true font. For example, if you have specified an 18-point font, sometimes, the DHTML conversion process will change that font to 18.73 points. The text will then “drop” a letter, due to the lack of space within the text box. Leave plenty of room in and around your text boxes to allow for change of font size and to prevent overlapping. Gradients also do not convert well to DHTML. Gradients will appear with distinct lines to break up the various shades. Solid color backgrounds are highly recommended.

Application Sharing

Q. Why do my viewers see a “blue screen” when I am sharing applications?

A. Once you have successfully started an application sharing session, select the application that you wish to share. If you open another window, or minimize the program that you are sharing, the dominant window will be displayed to your audience as a blue square, overshadowing the window that you want to share.

Security and Errors

Q. How secure is the GLOBE Meeting Center?

A. The GLOBE Meeting Center service has multiple layers of security. The first level is password protection. “Close the door” facility can also be used for your conference. Participants entering the audio and web portion of your meeting, are sent to a virtual waiting room and wait there until the moderator lets them into the main meeting room. The moderator can see name and telephone number of participants and also audio portions of the meeting. Therefore, moderator has the power to dismiss any participant from the meeting if he/she does not recognize the participant. Any information that has been uploaded to the conference server can only be viewed by the people who have access to that account. Each account has its own directory on the server and without proper rights, other participants can’t see the directory.

Moderators can also use SSL, or Secure Socket Layer. It will encrypt the information displayed in an online meeting and is integrated with GLOBE Meeting Center. SSL offers 128-bit encryption, which is the highest level of encryption that is offered to the consumer in the market being the same level of security that banks and online shopping companies use. For additional information about the security surrounding GLOBE Meeting Center, please visit the Customer Resources/Documentation Downloads section of www.GLOBE.com and view the GLOBE Meeting Center Security Whitepaper.

Q. What if I get a JavaScript Communication error?

A. Close all applications and retry. If you still get the same error, try rebooting your computer. If the person is on a dial up connection to the Internet, ask the person to hang up and reconnect.

GLOBE Meeting Center Desktop Icon

Q. How can I quickly start a meeting?

A. Use the GLOBE Meeting Center desktop icon. After installing GLOBE Meeting Center 4.0, a blue icon will appear in the bottom right-hand corner of your screen in the Windows taskbar. The desktop icon provides you one-click access to Ad hoc and Scheduled Meetings. You can also enter Conference Manager and send Quick Invites directly from the desktop icon.

Q. Where can I download GLOBE Meeting Center?

A. Visit the Tools section of your online account and click “Install Meeting Center 4.0.”

Microsoft Outlook Integration

Q. Can I send GLOBE Meeting Center email invitations to people included in my Outlook address book?

A. Yes. GLOBE Meeting Center is automatically integrated with your Outlook address book after you install GLOBE Meeting Center 4.0. Once downloaded, you can invite persons from your Outlook Address Book when scheduling GLOBE Meeting Center meetings.

Q. Can I schedule GLOBE Meeting Center meetings directly from my Outlook Calendar?

A. Yes. You can schedule and launch GLOBE Meeting Center meetings directly from your Outlook Calendar after you install GLOBE Meeting Center 4.0. Once downloaded, you can schedule and launch meetings from a new toolbar located at the top of your Outlook.